Medical & Healthcare Translation Services
Professional medical and healthcare translation services for hospitals, clinics, health plans, medical device companies and individuals. 100+ languages.
Medical & Healthcare Translation Services
Accurate healthcare communication matters.
NLC Translations provides professional medical and healthcare translation services for hospitals, clinics, community health centers, health plans, insurance organizations, medical device companies, clinical research organizations, healthcare technology companies and individuals throughout the United States.
We translate medical and healthcare content into more than 100 languages and support both individual projects and ongoing multilingual translation needs.
Our standard NLC Quality Process includes professional translation, independent review and final quality assurance before delivery.
Need a medical document translated? Send us your files, requested languages and deadline for a free quote.
Fast Service
Fastest professional quality translations in the industry.
Healthcare projects can be extremely time sensitive. Let us know your deadline and we will do our best to accommodate it.
Rush and expedited turnaround options are available for many medical and healthcare translation projects.
Send us your files and deadline and we can confirm the fastest available turnaround before you place your order.
Safe And Secure
Medical and healthcare documents may contain sensitive personal, clinical or proprietary information.
NLC treats client materials as confidential. A signed NDA can be provided upon request.
Organizations with additional confidentiality, file-handling or vendor requirements should let us know when requesting a quote so those requirements can be reviewed before the project begins.
Professional Quality
Our standard NLC Quality Process includes professional translation, independent review and final quality assurance.
Projects are completed and reviewed by human linguists rather than delivered as unreviewed machine translation.
Additional services such as multilingual formatting, desktop publishing or back translation can be incorporated when required by the project.
Professional Medical Translation Services for Healthcare Organizations
Medical and healthcare documents can contain specialized terminology, abbreviations, treatment information, benefit information, technical instructions, legal language and other content where accuracy matters.
A medical translation should communicate the meaning of the source document clearly while using appropriate terminology for the intended audience.
The translation approach may also vary significantly depending on the document.
A patient instruction sheet needs to be understandable to the patient. A clinical study protocol may require highly specialized scientific terminology. A medical device manual may combine technical and medical language. A health insurance document can include medical, financial, legal and regulatory terminology within the same file.
NLC develops the translation workflow around the subject matter, audience, intended use, languages and project requirements.
Healthcare Organizations We Support
NLC provides translation support for organizations throughout the healthcare industry, including:
- Hospitals
- Physician practices
- Clinics
- Community health centers
- Federally Qualified Health Centers (FQHCs)
- Behavioral health organizations
- Dental organizations
- Health insurance companies
- Health plans
- Medical device companies
- Pharmaceutical and clinical research organizations
- Healthcare technology companies
- Laboratories
- Rehabilitation organizations
- Home healthcare organizations
- Public health organizations
- Healthcare consulting organizations
We also translate medical records and other healthcare documents for individuals.
Healthcare Documents We Translate
Healthcare organizations produce a wide range of patient-facing, member-facing, clinical, administrative and technical materials.
NLC can translate documents including:
- Patient intake forms and questionnaires
- Informed consent forms
- Medical records
- Immunization and vaccination records
- Discharge instructions
- Treatment instructions
- Patient education materials
- Healthcare notices and letters
- Grievance and appeals correspondence
- Evidence of Coverage documents
- Summary of Benefits and Coverage documents
- Annual Notices of Change
- Provider and member directories
- Health plan communications
- Case report forms
- Patient-reported outcome materials
- Clinical study protocols
- Clinical outcome assessments
- Safety and adverse-event reports
- Medical device documentation
- Healthcare brochures and marketing materials
- Policies, handbooks, and internal healthcare documents
Have a document that is not listed? Send it to us for review. Healthcare translation requirements vary considerably depending on the document, intended audience, language, formatting, and final use.
Healthcare Translation for Hospitals, Clinics and Health Centers
Hospitals, physician practices, community health centers, FQHCs, behavioral health organizations, dental practices, and other healthcare providers regularly communicate important information to patients whose primary language is not English.
NLC helps healthcare organizations translate patient-facing materials into the languages needed by the communities they serve.
Projects may include registration materials, consent forms, patient instructions, policies, appointment information, discharge information, educational materials, notices, signage, and other important communications.
For organizations with recurring needs, we can also help establish a practical translation workflow so new or revised documents can be submitted, translated, reviewed, and returned consistently.
Language Access and Vital Healthcare Documents
Healthcare organizations should determine which written materials are particularly important for patients and members with limited English proficiency.
Federal language-access guidance describes certain materials as “vital documents” when they affect an individual’s access to programs, services, benefits, rights, or important healthcare information. Depending on the organization and situation, these may include consent forms, applications, complaint forms, intake documents, eligibility notices, and other communications requiring an individual to understand or respond to important information.
Translation needs vary by organization, population, program, and applicable requirements. NLC Translations can assist healthcare organizations with the translation component of a broader language-access program.
Organizations should consult their compliance or legal professionals when determining their specific regulatory obligations.
Health Insurance Translation Services
NLC has experience translating detailed healthcare insurance and member communications.
Health plan documents can combine medical terminology with financial, legal, regulatory, and benefits terminology, making consistency particularly important.
Common healthcare insurance documents include:
Evidence of Coverage
An Evidence of Coverage document explains a health plan’s benefits, costs, eligibility requirements, coverage limitations, procedures, and other important information for members.
Summary of Benefits and Coverage
A Summary of Benefits and Coverage helps consumers understand and compare health plan benefits and costs.
Annual Notice of Change
An Annual Notice of Change explains changes that will apply to a health plan during the upcoming plan year, which may include costs, coverage, service areas, pharmacy benefits, or other plan provisions.
We also translate member letters, grievance and appeal notices, provider information, directories, plan communications, and other health insurance materials.
Translation for Hospitals, Clinics and FQHCs
Hospitals, physician practices, community health centers, FQHCs and other healthcare providers regularly communicate important information to patients whose preferred language may not be English.
These organizations may need translation at many stages of the patient experience.
Before an Appointment
Translation may include:
- Appointment information
- Registration instructions
- Patient forms
- Insurance information
- Preparation instructions
During Care
Documents may include:
- Intake forms
- Patient questionnaires
- Consent forms
- Educational materials
- Treatment information
After Care
Healthcare providers may need translated:
- Discharge instructions
- Medication instructions
- Follow-up information
- Referral information
- Patient education
- Billing or benefits communications
For organizations with recurring needs, NLC can also help establish an ongoing workflow so new and revised materials can be submitted, translated, reviewed and returned consistently.
Medical Records Translation Services
NLC provides professional translation of medical records for organizations and individuals.
Documents may include:
- Physician reports
- Hospital records
- Laboratory reports
- Diagnostic reports
- Treatment histories
- Immunization records
- Prescription information
- Medical evaluations
- Surgical records
- Insurance-related medical documentation
Individuals sometimes require translated medical records when receiving treatment internationally, submitting information to an insurance company, relocating between countries, or providing records to another healthcare provider.
Certified translations can also be provided when required by the receiving organization.
Clinical Trial & Clinical Research Translation Services
Clinical research documentation can contain highly specialized medical and scientific terminology and may require consistency across multiple related documents.
NLC can translate clinical research materials including:
- Study protocols
- Informed consent forms
- Case report forms
- Patient questionnaires
- Patient-reported outcome materials
- Clinical outcome assessments
- Investigator materials
- Safety documentation
- Adverse-event reports
- Study correspondence
- Patient-facing study materials
- Supporting research documentation
For multilingual clinical projects, terminology can be coordinated across documents and target languages to help maintain consistency.
If a project requires a specific regulatory format, validation procedure or back-translation methodology, let us know before the project begins so the requirements can be incorporated into the workflow.
Medical Device Translation Services
Medical device translation frequently combines medical terminology with technical, engineering, safety and regulatory content.
NNLC can translate materials including:
- Instructions for use
- User manuals
- Technical documentation
- Product information
- Training materials
- Safety information
- Software content
- Packaging content
- Marketing materials
- Product websites
- Supporting documentation
Medical device companies operating across several markets may also need the same product content translated into multiple languages.
For recurring projects, existing terminology, product names and reference materials can be incorporated into future translations to improve consistency.
Clients remain responsible for identifying any country-specific regulatory, labeling or submission requirements that apply to the intended market.
Medical App & Digital Health Translation
Healthcare increasingly extends beyond printed documents.
Medical and healthcare companies may need multilingual content for:
- Mobile applications
- Patient portals
- Healthcare websites
- Software interfaces
- Health-monitoring platforms
- Patient education applications
- Digital questionnaires
- Help content
- Notifications
- User instructions
NLC can translate text supplied in spreadsheets, structured files or other project formats.
Where appropriate, we can translate only the translatable strings while preserving non-translatable code or structural content.
Digital-health localization may also require consideration of terminology, character length, user-interface space and the intended audience.
Patient Education Translation
Patient education materials need to be medically accurate while also being understandable to the intended reader.
Highly technical language may be appropriate in a clinical report but less effective in materials intended to explain treatment, preparation, prevention or aftercare to a patient.
NLC can translate:
- Patient handouts
- Treatment instructions
- Preventive-care materials
- Educational brochures
- Discharge information
- Preparation instructions
- Chronic-disease education
- Medication-related information
- Wellness materials
- Public health information
The translation approach can be adapted to the intended audience while preserving the meaning of the source material.
Ongoing Healthcare Translation Services
Many healthcare organizations need translation continuously rather than as a one-time project.
Patient materials change. Health plans issue new notices. Policies are revised. New forms are created. Clinical studies introduce additional documents. Medical device companies update product materials.
NLC can support ongoing healthcare translation programs.
An ongoing workflow can help maintain:
- Approved terminology
- Previous translations
- Organization-specific language
- Consistent formatting
- Multiple target languages
- Project instructions
- Recurring deadlines
If your organization anticipates ongoing translation needs, let us know when requesting your quote so we can discuss your expected document types, languages and workflow.
Our Medical Translation Quality Process
1. Project Review
We review the source files, requested languages, subject matter, intended audience, file format, deadline and project-specific requirements.
For larger or recurring projects, we can also review existing terminology, previous translations and client reference materials.
2. Professional Translation
The project is assigned to a qualified linguist based on the language combination and relevant subject-matter experience.
3. Independent Review and Editing
A second linguist reviews the translation for accuracy, meaning, medical terminology, consistency and readability.
4. Final Quality Assurance
The completed project receives a final quality review before delivery.
Depending on the project, formatting and client-specific requirements are also checked.
5. Additional Project Requirements
Desktop publishing, multilingual formatting, back translation and other additional review steps can be incorporated when required.
Confidential Medical & Healthcare Translation
Healthcare files may contain sensitive medical, personal or proprietary information.
Projects may include:
- Patient records
- Insurance information
- Clinical research
- Medical device documentation
- Employee information
- Internal policies
- Proprietary product information
NLC treats client project materials as confidential.
A signed NDA can be provided upon request, and healthcare organizations with additional security or vendor requirements should let us know before the project begins.
Medical Translation in More Than 100 Languages
NLC provides healthcare and medical translation services in more than 100 languages.
Frequently requested healthcare languages include:
- Spanish
- Chinese
- Vietnamese
- Arabic
- Korean
- Tagalog
- French
- Haitian Creole
- Portuguese
- Russian
- Japanese
- German
- Italian
- Polish
Additional languages are available upon request.
NLC can also coordinate multilingual healthcare projects requiring several target languages through one centralized project workflow.
Healthcare Interpretation Services
Some healthcare organizations need both written translation and real-time spoken-language support.
NLC can also assist with interpretation needs involving patient communications, healthcare organizations, call centers and other situations requiring live language assistance.
If your organization needs both translation and interpretation, let us know when requesting your quote.
Frequently Asked Questions About Medical Translation
Medical translation services involve translating healthcare, medical, clinical and related documents from one language into another.
Projects may include medical records, patient forms, health insurance materials, clinical research documentation, medical device content and patient education materials.
NLC translates medical records, consent forms, patient questionnaires, discharge instructions, health insurance documents, clinical study materials, medical device documentation, patient education, policies and many other healthcare documents.
Yes. NLC provides medical records translation for healthcare organizations and individuals.
Yes. Certification can be provided when required by the receiving organization.
Because requirements vary, we recommend confirming what the receiving organization requires before ordering additional services such as notarization.
Yes. NLC translates Evidence of Coverage documents, Summary of Benefits materials, Annual Notices of Change, grievance and appeal communications, member notices, directories and other health-plan content.
Yes. Informed consent forms can be translated as part of healthcare or clinical research projects.
Yes. NLC can translate study protocols, informed consent documents, patient questionnaires, case report forms, clinical outcome materials, safety information and related research documentation.
Yes. NLC translates medical device manuals, instructions, safety information, product documentation, training materials, software content and related materials.
Yes. NLC can coordinate multilingual healthcare projects involving several target languages.
Yes. Healthcare organizations with recurring needs can establish an ongoing workflow that incorporates previous translations, terminology and project requirements.
Pricing depends on the language, amount of content, technical complexity, file format, formatting requirements, turnaround time and any additional project requirements.
Send us your files and deadline for a project-specific quote.
We have experience in the multi-lingual translation of Healthcare Insurance Documents
There are compliance laws in place for healthcare insurance providers, requiring them to provide members a copy of mandated documents in their native language upon request. Some of these can be short, but some are long and detailed. These documents require specialists in the medical field to accurately translate the text to the target language.
Certified Medical Record Translations for Individuals
Many clients come to NLC Translations for translation of their medical documents. As a leading medical translation provider, we have translated foreign health records, immunization records, treatments and diagnostics, and other hospital records. Insurance providers often offer coverage to members when they are traveling. In the event of an unexpected illness or injury, members may need to use this insurance coverage to get properly treated. As always, there is a process procedure and paperwork involved. This is where our company comes in, by providing professional and accurate translations of these documents so that insurance providers can process them. Usually, they require the translations to be certified, a service we provide at no extra charge.
Medical Device Translations
Medical device translations have become extremely popular among companies. Publicly traded companies need to appease shareholders, sometimes requiring their sales to go global. We have the capabilities to localize your documents for the country you do business in. Our linguists are experts in medicine and healthcare. As with all translations of a technical nature, extensive research is done to ensure your translations come out perfect.
Medical Application Translations
Many companies understand that the majority of people use their cellphones to answer questions, research, or get new information. To make it to their screens, companies need to offer medical applications for their phones. However, not everyone speaks just English. This is where we step in, providing professional medical application translations. Clients provide us a list of terms, sentences, or paragraphs that they need to be translated and we provide them back in the same format. Many clients want a simple process where they can copy and paste the text into their program. We can work directly with the program code and only translate the necessary terms, keeping the code intact. This service is popular among technology companies.
A few examples of what we handle include, but are not limited to:
Contact Us
Have questions about our services?
Give us a call or send a message, our representatives are ready to assist with your translation needs.
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NLC Translations LLC
